Legal
All legal documents governing the use of Hooks.ly, a marketplace and smart booking platform operated by Guidepole LLC, a Washington State limited liability company.
Terms of Service
The terms governing your use of Hooks.ly, including account registration, bookings, payments, AI services, and dispute resolution.
Last updated: May 2026
Privacy Policy
How we collect, use, share, and protect your personal information, including AI conversation data and your privacy rights.
Last updated: May 2026
Cookie Policy
What cookies and similar technologies we use, why we use them, and how to manage them.
Last updated: May 2026
Refund Policy
How refunds, cancellations, chargebacks, and payment disputes are handled on the platform.
Last updated: May 2026
DMCA & Takedown Policy
Copyright infringement procedures, placeholder profile removal requests, and counter-notification process.
Last updated: May 2026
Data Retention Policy
How long we retain different categories of data, including AI conversations, and the account deletion process.
Last updated: May 2026
Security
Our security practices, infrastructure, and measures to protect your data.
Last updated: May 2026
Questions?
For legal questions, contact us at [email protected]. For privacy-related inquiries, contact [email protected]. For general support, contact [email protected].
Guidepole LLC
Seattle, WA